Shipping And Return Policy

SHIPPING POLICY

Delivery of Orders

Orders are delivered within 2-4 business days within the UK and USA, and 4-12 business days worldwide – holidays and weekends not included. ‎Delivery day count starts from the day of shipping and not from the day you place an order. ‎We ship orders via international shipping couriers like aramex, FedEx and EMS (Express ‎mail service). We decide upon the shipping method according to your country.

Tracking Order

Each package has a different tracking ID. When your order is out for delivery, you will automatically ‎receive an e-mail with your order tracking number and the link to the website where you ‎can track it. You will find details about the location of your order and the estimated delivery ‎date.

Delivery

Packages are delivered by hand to the recipient or are sent to the closest pick up point to the recipient’s address.

The packages are delivered to the address given at the time of purchase. To avoid delay of delivery, you should provide a full address and phone number and other information if necessary. You need to make sure that the given address is typed correctly.

Shipping Days

We ship packages every day from Sunday- Thursday except on the holidays. Holidays are announced on our different pages on social media.

Return Policy

We offer a 30-day return and refund policy for unopened and unused products. Customers must contact our support team within 30 days of receiving the product to request a return. Returned products must be in their original packaging and condition. Once the return is received and inspected, refunds are processed to the original payment method within 5–10 business days.